Welcome to Shops & Me! These terms and conditions outline the rules and regulations for the use of the Shops & Me Website, located at https://shopsandme.com/, and the Shops & Me mobile application.
By accessing this website or using our app we assume you accept these terms and conditions. Do not continue to use Shops & Me if you do not agree with any part of the terms and conditions stated on this page.
Definitions
The following terminology applies to these Terms and Conditions, Privacy Statement and all Agreements:
- "Client", "You" and "Your" refers to you, the person using this Website or Application.
- "Company", "We", "Our" and "Us" refers to Shops & Me.
- "Party", "Parties" refers to both the Client and ourselves.
- "Service" refers to the Shops & Me platform which connects customers, local vendors and delivery partners for ordering and delivery of goods.
- "Vendors" are independent restaurants, tiffin centres, bakeries and stores that prepare and sell goods.
- "Delivery partners" are independent individuals who pick up and deliver orders.
Nature of service
Shops & Me is primarily a technology and logistics platform. We do not prepare food or manufacture products ourselves. All food items and other goods available on the platform are prepared and supplied by independent vendors. We facilitate:
- Display of vendor menu and pricing.
- Placement of orders by customers to vendors.
- Pickup and delivery of such orders using delivery partners.
Quality, taste, quantity, packaging, hygiene and compliance with applicable food safety or other laws are the responsibility of the respective vendor. Any issues related to the food or products themselves will be coordinated with the vendor.
Cookies
We employ the use of cookies on our Website. By accessing Shops & Me, you agreed to use cookies in agreement with the Shops & Me Privacy Policy. Cookies help us improve user experience and analytics.
License
Unless otherwise stated, Shops & Me and/or its licensors own the intellectual property rights for all material on Shops & Me. All intellectual property rights are reserved. You may access this from Shops & Me for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from Shops & Me
- Sell, rent or sub-license material from Shops & Me
- Reproduce, duplicate or copy material from Shops & Me
- Redistribute content from Shops & Me
Comments and user content
Parts of this website or app may allow users to post reviews, comments or other content. Shops & Me does not always filter or edit comments before they appear. Comments reflect the views and opinions of the person who posts them. Shops & Me shall not be liable for any comments or for any liability, damages or expenses caused as a result of use of such comments.
Hyperlinking to our content
Certain organisations such as government agencies, search engines, news organisations and online directories may link to our Website without prior written approval, so long as the link:
- is not deceptive,
- does not falsely imply sponsorship, endorsement or approval, and
- fits within the context of the linking party's site.
iFrames
Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our Website.
Content liability
We shall not be held responsible for any content that appears on your website or application if you link to us. You agree to protect and defend us against all claims arising on your website.
Limitation of liability
To the maximum extent permitted by law, Shops & Me shall not be liable for:
- Any indirect, incidental, special or consequential damages arising out of your use of the Service.
- Any issues relating to food quality, taste, ingredients or allergens, which are the responsibility of the vendor.
- Delays caused by factors beyond our reasonable control such as traffic, weather, strikes or technical failures.
Removal of links or content
If you find any link or content on our Website that is offensive for any reason, you may contact us. We will consider requests to remove such content but are not obligated to do so.
Disclaimer
As long as the Website and the information and services on the Website are provided free of charge, we will not be liable for any loss or damage of any nature. Nothing in this disclaimer will:
- Limit or exclude liability for death or personal injury caused by negligence.
- Limit or exclude liability for fraud or fraudulent misrepresentation.
- Limit any liabilities not permitted under applicable law.
Governing law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Telangana.
Contact us
For any questions regarding these Terms & Conditions, you may contact us at:
Address: Shops & Me, 28-3-92/3/A/1, Caltex, Bellampalli, Telangana, India – 504251
Tel: +91 8008 210 444
Email: customercare@shopsandme.in